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Support Section

SCOTTY Advice and Support

get the latest and the best

Install, Upgrade, and Optimize

Our experts help customers implement our products efficiently, define customized solutions, and offer improvements to their current setup through easy upgrades.

Please feel free to contact us whenever you have a question or require information!

How can we help you?

SCOTTY engineers have extensive experience in working together with customers to solve their surveillance and communication needs.

SCOTTY’s after-sales support is done by the same engineers responsible for customer advice and consultation.  This means that they not only know the customers personally, they are also experts in their setup and requirements.

Contact us for technical support

Technical support Americas

For Datasheets, Manuals and Software please refer to our Document Downloads and Software Downloads Pages

SCOTTY has posted an extensive amount of information and software in the download sections of this site.  Here customers can keep their products, user documentation, and other information up to date.  Much of this is in PDF format and requires Adobe Reader, obtained free from Adobe’s website.

Video Communication Test Access Info

In order for anyone to test their equipment,
SCOTTY has a video station running at all times:

ISDN at 64 or 2×64 kbps (H.320)
+43 316 407 849

IP at 64 – 512 kbps (H.323)